1. Call out and labour charges to be paid on the first visit. Any parts fitted to be paid when the repair is completed.
  2. The call out and labour charge applies to the repair of one main fault. Other minor faults may also be addressed at the descretion of the engineer but will not be covered by the repair guarantee.
  3. All repairs (excluding blocked drain pumps ) are covered by a 6 month guarantee limited to the original labour and parts cost.
  4. All oven elements are guaranteed for a full 12 months.
  5. Whilst every care will be taken, no liability will be accepted for damage to kitchen units, work tops, plinths, trims and flooring however so caused.
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